AI Chatbots
Resolve ~30% of customer queries instantly with AI — 24/7, in 50+ languages, no coding required.
Everything Your Chatbot
Needs to Excel
From intelligent Q&A to multi-step flows and live web search — Nowdesk chatbots handle it all autonomously.
AI Q&A & Knowledge Base
Train your bot on PDFs, websites, and JSON files. It delivers accurate answers instantly and learns on the fly as your business evolves.
- Upload PDFs, docs, and sitemaps
- Train on custom Q&A pairs
- Fine-tuned leading AI model support
- Edit chatbot personality & prompt
- Continuous learning from conversations
Chatbot Flows
Design guided, multi-step conversations with conditional logic — no coding needed. Collect data, route users, and trigger actions automatically.
- Visual flow builder
- Conditional branching logic
- User data collection & storage
- REST API integration steps
- Conversational mode with AI interpretation
- Button, quick-reply & carousel messages
Omni-Channel Deployment
Deploy once, run everywhere. Your chatbot operates across all major messaging platforms without any extra setup.
- WhatsApp & Messenger
- Instagram & Telegram
- WeChat、LINE & Viber
- Zalo & Slack
- Live chat widget (web)
- Email & SMS
Human Takeover
The AI knows its limits. When confidence is low or a customer requests a human, it hands off seamlessly — with full conversation context preserved.
- Automatic confidence threshold triggers
- Customer-initiated takeover requests
- Full chat history passed to agent
- Custom handoff messages
- Return to bot after agent resolution
Live Web Search
Connect your chatbot to Google Search for real-time answers. Customers get up-to-date information even when your knowledge base doesn't have the answer.
- Real-time Google Search integration
- Fact-checked, cited responses
- Configurable search scope
- Fallback to knowledge base
Advanced AI Capabilities
Go beyond text. Nowdesk chatbots understand voice, images, and rich media — enabling deeper, more natural interactions.
- Speech recognition (audio-to-text)
- Image & file analysis
- Rich messages (carousels, buttons, attachments)
- WooCommerce product awareness
- 50+ language support with auto-detection
- Custom reply delays for human-like pacing
Easy Setup & Training
Get your chatbot live in minutes. No developers, no complex configuration — just connect, train, and deploy.
- Zero coding required
- Step-by-step onboarding wizard
- Video tutorials & documentation
- Train via chat interface on the fly
- Instant preview & testing mode
Chatbot Analytics
Understand how your bot performs and where it can improve. Track resolution rates, handoffs, and engagement across every channel.
- Resolution & deflection rates
- Human takeover frequency
- Top unanswered questions
- Channel-level performance breakdown
- Conversation flow drop-off analysis
Automate Your Support
In Minutes
Start your 7-day free trial — full Business plan features, no credit card required.
7-day free trial · AI-Driven Features · USDT Accepted