Turn grant enquiries into funded partnerships
Nowdesk helps foundations across Southeast and East Asia guide eligible organisations through the grant application process, cut administrative bottlenecks, and build lasting grantee relationships — through WhatsApp, Messenger, Instagram, Telegram, WeChat, LINE, Viber, Zalo, Slack, and web chat.
Reach
Announce grant programmes, reach eligible organisations, and drive awareness campaigns that attract the right applicants across Asia.
- WhatsApp and LINE broadcasts announce new grant cycles to registered NGO networks and alumni grantees
- AI-powered FAQ chatbot answers eligibility and programme questions in Chinese, Bahasa, Thai, and English
- Website chat widget captures interest from organisations visiting your grants page at any hour
- Partner referral flows let existing grantees recommend eligible organisations within their networks
- Proactive outreach to organisations that enquired in previous cycles but did not complete applications
Activate
Guide applicants through eligibility checks, collect required documentation, and move grants through the review pipeline faster.
- Conversational eligibility pre-screening qualifies or disqualifies applicants before staff spend time reviewing
- Document collection checklists sent via WhatsApp with reminder sequences for outstanding items
- Application status updates sent proactively at each stage so applicants don't need to chase for answers
- AI summarises each application for programme officers, surfacing key metrics and risk flags
- Smart handoff routes complex funding queries and appeals directly to the relevant programme officer
Sustain
Support active grantees, gather progress updates, run renewal campaigns, and build a connected grantee community.
- Scheduled milestone check-ins prompt grantees to submit progress reports on time via WhatsApp
- Grant renewal reminder sequences sent 90, 60, and 30 days before cycle end to maximise renewal rate
- Impact data requests sent automatically to grantees for donor and board reporting purposes
- Grantee community broadcasts share knowledge, events, and collaboration opportunities across the network
- Post-grant alumni engagement keeps former grantees connected and open to future funding relationships
Built for Non-Profit & NGOs · Foundations
Grant Programme Broadcasts
Announce new funding cycles to thousands of NGOs and CSOs via WhatsApp, LINE, and WeChat simultaneously — with open tracking and click-through analytics.
AI Eligibility Pre-Screener
Conversational screening flows qualify applicants in minutes, filtering out ineligible organisations before they consume programme officer time.
Document Collection Assistant
Automatically track outstanding documents for each application and send personalised reminders via WhatsApp until the file is complete.
Application Status Notifications
Keep applicants informed at every stage — shortlisting, review, decision, and disbursement — with automated status messages that reduce inbound enquiries by up to 60%.
Multilingual Grantee Support
Serve civil society organisations across Southeast Asia in their working language — Thai, Bahasa, Vietnamese, Tagalog, Simplified and Traditional Chinese — without translation delays.
Grant Pipeline Dashboard
Real-time visibility into application volumes, conversion rates, processing times, and grantee renewal forecasts — shareable with board members and co-funders.
Confidential Application Data
All grant application data is encrypted with role-based access controls. Programme officers see only the applications assigned to them, protecting applicant confidentiality.
Grantee Renewal Flows
Automated renewal reminder sequences ensure active grantees are guided through the reapplication process before the funding cycle closes, protecting your programme continuity.
Network Community Messaging
Build a connected grantee ecosystem with broadcast community updates, peer-learning invitations, and collaboration opportunities sent directly through WhatsApp.
Results That Speak for Themselves
"So many organisations were interested in our grants but never completed the application. Nowdesk's guided flow in WhatsApp removes the barriers — organisations in rural areas can now apply without coming to our office."
"Our programme officers were spending half their time chasing documents and answering eligibility questions. Nowdesk handles all of that automatically now — they can focus on actual grant assessment."
"Grantees told us they used to miss renewal windows because they didn't see our emails. WhatsApp reminders changed everything — organisations that matter to our mission stay in our programme now."
Grant management that works across all of Asia
Foundations operating across Southeast and East Asia face a unique challenge — grantees speak different languages, use different messaging platforms, and have varying levels of digital capability. Nowdesk bridges all of those gaps.
Whether your grantees are in Taipei, Bangkok, Manila, or Jakarta, Nowdesk reaches them on the channels they use every day, in the language they work in.
- Cost-Effective at Every Scale Affordable pricing for foundations of any size — from family foundations to large institutional grantmakers — with no per-user surprises.
- Pan-Asian Language Coverage AI communicates with grantees in Simplified Chinese, Traditional Chinese, Thai, Bahasa, Vietnamese, and more — removing language as a barrier to access.
- Applicant Confidentiality Assured PDPA and GDPR-compliant data handling with end-to-end encryption ensures sensitive grant application information stays private.
- Accessible to All Grantees WhatsApp-based communication reaches civil society organisations in rural and peri-urban areas with limited email access or web connectivity.
Common Questions
Yes. Nowdesk supports multi-country grant programmes with separate workflows, language settings, and programme officer assignments for each country. Consolidated reporting is available at the programme level, giving headquarters visibility across all regional grant cycles from a single dashboard.
You define your eligibility criteria — registration status, organisation type, geography, programme focus — and Nowdesk's AI conducts a structured conversational interview with each enquiring organisation. Eligible organisations are guided to the application; ineligible ones receive a polite explanation and, where applicable, alternative resource referrals.
Absolutely. Each applicant's data is siloed with strict access controls. Programme officers can only view applications in their assigned portfolio. No applicant can see another's data. All information is encrypted at rest and in transit, and we comply with PDPA, GDPR, and Hong Kong PDPO as applicable.
Yes. Nowdesk integrates via API with major grants management platforms including Fluxx, Submittable, Salesforce Nonprofit, and Smartsheet. Application data collected through chat flows can be synced directly to your grants database, eliminating double data entry for programme officers.
Reminders are sent via WhatsApp (or LINE/WeChat based on grantee preference) according to a schedule you define at the start of each grant agreement. Grantees can respond directly in the chat thread with their progress update, which is automatically logged and attached to their grant record for your programme team to review.
Nowdesk supports Simplified Chinese, Traditional Chinese, Thai, Bahasa Indonesia, Bahasa Malaysia, Vietnamese, Tagalog, and English. Grantees can communicate in their preferred language at any time, and the AI responds accordingly. Additional languages are available on request for foundations with specific regional coverage needs.
Ready to fund more of what matters?
Join foundations across Asia using Nowdesk to attract stronger applicants, process grants faster, and build lasting grantee partnerships that deliver real impact.