Multi-Brand in Single Panel
Manage every brand, site, or client account from one dashboard — each with its own inbox and branding.
Learn about Multi-Brand →See Exactly What Customers See
Replay any visitor session to see how they navigated your site — before you read their first message.
Learn about Session Replay →Guide Customers in Real Time
Jump into a customer's live session and guide them, click by click — no plugins required.
Learn about Co-Browsing →Reach Visitors at the Right Moment
Proactive popups, welcome messages, and behavior-triggered outreach — before they have to ask.
Coming soon
WhatsApp
Messenger
Instagram
Telegram
WeChat
LINE
Viber
Zalo
SlackEverything You Need to Win at Support
Nowdesk brings together three powerful pillars — AI Chatbots, human support, and marketing automation — in one unified platform.
AI Chatbots
Deploy intelligent chatbots across every channel. They learn from your data, speak every language, and know when to hand off to a human.
- A.I. Chatbot Flows
- A.I. Q&A & Knowledge Base
- A.I. Speech Recognition
- Train on the Fly
- Human Takeover
- Live Web Search
Human Support
Equip agents with AI-powered tools: real-time translation, smart replies, conversation management, and routing — so every interaction is efficient.
- A.I. Real-Time Translations
- A.I. Smart Reply
- Routing & Assignment
- Departments & Tickets
- Knowledge Base Articles
- Email Piping
Marketing
Turn your chat widget into a revenue machine. Proactively engage visitors, capture leads, and automate follow-up sequences across every channel.
- Popup & Welcome Messages
- Follow-Up Automation
- Newsletter Subscriptions
- Proactive Chat
- Booking System
- WooCommerce Integration
AI That Understands Your Business
Our AI goes beyond scripted answers — it learns from your conversations, adapts in real time, and handles complexity that trips up basic bots.
A.I. Multilingual Chatbots
Auto-detect and respond in any language. Works alongside real-time agent translation for seamless global support.
A.I. Chatbot Training on the Fly
Your chatbot learns from agent resolutions in real time — no manual retraining sessions required.
A.I. Chatbot Actions
Let your bot take action: book appointments, fetch order data, submit forms — all within the chat window.
A.I. Human Takeover
AI detects complexity and escalates to a live agent, passing full conversation context so nothing is repeated.
Speech Recognition
Voice-to-text input for any conversation
Image & File Analysis
AI reads and understands attached files
Live Web Search
Chatbot searches the web for answers
Q&A Knowledge Base
AI learns from your articles and docs
A.I. Smart Reply
AI suggests the best reply for your agents
Spelling Correction
Auto-correct agent messages before sending
Train on the Fly
Chatbot learns from agent resolutions continuously — improving with every conversation without manual retraining.
Features Built for Serious Teams
Go beyond basic chat. Nowdesk's advanced features help enterprise and multi-brand teams deliver exceptional support at scale.
One Platform, Many Brands
Manage multiple brands, websites, or client accounts from a single dashboard — each with its own channels, agents, branding, and settings.
- Separate inboxes and widget branding per brand
- Dedicated agent teams per brand or client
- Independent chatbot flows and knowledge bases
- Centralized billing and admin control
See Exactly What Customers See
Replay any visitor session to understand how users navigate your site, where they struggle, and what triggers a support conversation — before you even read their message.
- Full page replay with mouse & scroll tracking
- Linked automatically to each chat conversation
- Identify friction points before customers complain
- Filterable by channel, page, and duration
Guide Customers in Real Time
Jump into a customer's browser session and guide them step-by-step — no plugins or screen-share tools needed. Close complex issues faster and reduce repeat contacts.
- Agent-initiated from any active chat
- Secure, zero-install browser sharing
- Highlight, click, and scroll on behalf of users
- Ideal for onboarding, checkout, and tech support
Turn Visitors into
Paying Customers
Go beyond reactive support. Proactively engage every visitor with targeted messages, automated sequences, and conversion-driven tools.
See Marketing Features →Popup Messages
Trigger contextual popups based on page, behavior, or timing to capture attention.
Welcome Messages
Greet new visitors automatically with personalized, on-brand messages.
Follow-Up Messages
Re-engage users who left without converting with smart follow-up sequences.
Newsletter Subscriptions
Capture email leads directly from the chat widget without friction.
Automations & Triggers
Define rules to automate messages, assignments, and responses based on user actions.
Booking System
Let customers schedule meetings or appointments directly from the chat.
WooCommerce
Send cart updates, order details, and product cards right in chat.
Proactive Chat
Initiate conversations based on scroll depth, time on page, or exit intent.
Connect Every Channel You Already Use
Works natively with all major social messaging platforms, email, and the tools your team lives in — one unified inbox.
Full WhatsApp Business API integration
Messenger
Facebook Messenger & Instagram DMs
Telegram
Bot & group message support
Official WeChat account integration
LINE
Japan & Southeast Asian messaging
Viber
Southeast Asian & European messaging
Zalo
Vietnam's most popular messaging app
Slack
Reply to customers from your Slack workspace
WooCommerce
Deep e-commerce data in every chat
Email Piping
Turn emails into chat conversations
Web & PHP API
Full REST API for custom integrations
Mobile Apps
iOS, Android, Windows, Mac, Linux
Loved by Businesses Globally
"This richly designed, lightweight, fast, high-performance platform is ideal for businesses of all sizes. The AI features just work — out of the box."
Sarah R. Verified
E-commerce Manager
"Set up in minutes. The AI chatbot was handling real conversations on day one — and the omni-channel support means we never miss a message."
Marcus L. Verified
SaaS Founder
"The multilingual support alone made Nowdesk worth it. Our team serves customers across 8 countries — the real-time translation is flawless."
Amara K. Verified
Customer Success Lead
Mobile App
iOS, Android & Desktop
Dark Mode
Built-in toggle
Multilingual
RTL support included
GDPR Ready
Privacy-first design
White Label
Full brand control
Performance
Lightweight & fast
Ready to Transform
Your Customer Experience?
Join businesses worldwide using Nowdesk to automate support, boost conversions, and delight customers — powered by AI.
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